Last Updated: November 2023
1. Introduction
Welcome to tobylesauxsmith.co.uk (“we,” “us,” or “our”). Protecting your privacy is of utmost importance to us. This Privacy Policy is intended to provide you with a comprehensive understanding of how we collect, use, share, and protect your personal data. By using tobylesauxsmith.co.uk, you consent to the practices described in this policy.
2. Information We Collect
2.1. Personal Information: We may collect various types of personally identifiable information, including but not limited to your name, email address, postal address, phone number, and other information you voluntarily provide when contacting us, subscribing to our newsletter, or creating an account.
2.2. Payment Information: If you make purchases through our website, we collect and process payment information, including credit card details and billing information. This information is securely processed by our payment service provider, and we do not store your payment details on our servers.
2.3. User-Generated Content: Any content you submit to our website, including comments, reviews, or other user-generated content, is collected and displayed publicly.
2.4. Non-Personal Information: We also collect non-personal information, such as browser type, IP address, referring site, pages viewed, and the date and time of each visitor request.
3. How We Use Your Information
We utilise the collected information for the following purposes:
3.1. Website Operation: To provide, maintain, and improve our website, as well as to personalise your experience.
3.2. Communication: To communicate with you, respond to your inquiries, & deliver information related to your interactions with us.
3.3. Marketing: If you opt in, to send you promotional and marketing materials, including newsletters, updates, and special offers. You can unsubscribe at any time.
3.4. Transaction Processing: To process and fulfill orders and transactions, including processing payments.
3.5. Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our website’s terms and policies.
4. Data Security
We have implemented comprehensive security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. We use secure socket layer (SSL) technology to encrypt data transmission. However, please be aware that no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We employ cookies and tracking technologies to enhance user experience and collect non-personal information. For more details on our cookie usage, please refer to our Cookie Policy.
6. Third-Party Links and Services
Our website may contain links to third-party websites, services, and content. Please note that we are not responsible for their content or privacy practices. We recommend reviewing the privacy policies of these third parties when accessing their services.
7. Your Data Protection Rights
You have the following rights regarding your personal data:
7.1. Access: You can request access to the personal data we hold about you.
7.2. Rectification: You can request corrections to inaccurate or incomplete data.
7.3. Erasure: You have the right to request the deletion of your personal data under certain conditions.
7.4. Restriction: You can request the restriction of processing in certain situations.
7.5. Data Portability: You can request a copy of your data in a structured, machine-readable format.
7.6. Object: You have the right to object to the processing of your personal data in certain circumstances.
8. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our data practices or legal requirements. Any changes will be posted on this page along with the revised date.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, the data we hold, or if you would like to exercise your data protection rights, please contact us at contact@old.tobylesauxsmith.co.uk.
